Terms of Service
Last updated: April 1, 2026
1. Agreement to Terms
These Terms of Service (“Terms”) govern your use of the websites operated by Business Buddy LLC, including businessbuddyri.com, demos.businessbuddyri.com, and 22u.ai (collectively, the “Sites”), as well as any services provided by Business Buddy LLC (“Business Buddy,” “we,” “us,” or “our”). By accessing our Sites or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our Sites or services.
2. Who We Are
Business Buddy LLC is a Rhode Island limited liability company providing small business technology consulting, website development, automation, and related services. Our principal place of business is Smithfield, Rhode Island.
3. Use of Our Websites
Permitted Use
You may use our Sites for lawful purposes only. You agree not to use our Sites in any way that violates applicable local, state, or federal law or regulation.
Prohibited Conduct
You agree not to:
- Scrape, crawl, or harvest any content or data from our Sites without express written permission
- Attempt to gain unauthorized access to any portion of our Sites or related systems
- Transmit any malicious code, spam, or harmful content through our Sites
- Misrepresent your identity or affiliation when contacting us through our Sites
- Use our Sites in any way that could damage, disable, or impair their operation
Intellectual Property
All content on our Sites, including text, graphics, logos, and code, is the property of Business Buddy LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
4. AI Chat Services (22u.ai)
Our AI Development Lab at 22u.ai provides an AI-powered chat interface for informational and lead qualification purposes.
- The AI assistant is not a substitute for professional legal, financial, medical, or other licensed professional advice
- Conversations are stored and may be reviewed by Business Buddy staff as described in our Privacy Policy
- Do not submit sensitive personal information (such as Social Security numbers, financial account numbers, or passwords) through the chat interface
- Business Buddy makes no guarantee that AI-generated responses are accurate, complete, or current
- You agree not to use the AI chat to generate harmful, unlawful, or misleading content
5. Consulting and Professional Services
Scope of Services
All services are defined by a written proposal, statement of work, or service agreement between you and Business Buddy. These Terms supplement, but do not replace, any such project-specific agreement. In the event of a conflict, the project-specific agreement controls.
Not Legal, Financial, or Compliance Advice
Business Buddy provides technology consulting services. Nothing we provide constitutes legal, financial, tax, accounting, or regulatory compliance advice. You are responsible for consulting appropriate licensed professionals for matters outside the scope of technology consulting.
Third-Party Platforms and Services
Many of our services involve configuring or integrating third-party platforms (e.g., Shopify, Zapier, Monday.com, Google Workspace, ActiveCampaign). Business Buddy is not responsible for changes, outages, pricing changes, or policy updates made by third-party platforms. Our work is performed based on platform capabilities available at the time of the engagement.
Client Responsibilities
You agree to provide Business Buddy with timely access, accurate information, and necessary approvals to complete services. Delays caused by client inaction may affect project timelines and do not constitute a breach by Business Buddy.
6. Payment Terms
Unless otherwise specified in a project agreement:
- Payment is due as outlined in your proposal or invoice
- Business Buddy reserves the right to pause or suspend work on accounts with overdue balances
- All fees are non-refundable once work has commenced on a deliverable, unless otherwise agreed in writing
7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
Business Buddy LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Sites or services, including but not limited to lost profits, lost data, business interruption, or reputational harm, even if Business Buddy has been advised of the possibility of such damages.
Business Buddy's total liability to you for any claims arising out of or related to our services shall not exceed the total fees paid by you to Business Buddy in the three (3) months preceding the claim.
Business Buddy is not liable for the acts, omissions, or failures of any third-party platforms, tools, or service providers used in connection with our services.
8. Disclaimer of Warranties
OUR SITES AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. BUSINESS BUDDY DOES NOT WARRANT THAT OUR SITES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Confidentiality
Business Buddy treats all non-public information shared by clients in connection with a project as confidential and will not disclose it to third parties without your consent, except as required by law or necessary to perform the services (e.g., sharing with a subcontractor under a similar confidentiality obligation). Likewise, you agree to treat any proprietary processes, pricing, or materials provided by Business Buddy as confidential.
10. Intellectual Property Ownership
Unless otherwise specified in a written project agreement:
- Custom deliverables
- Websites, automations, and configurations created specifically for you become your property upon receipt of full payment.
- Pre-existing tools & frameworks
- Templates, methodologies, and other tools used by Business Buddy remain the property of Business Buddy.
- Third-party software
- Third-party software and platforms are subject to their respective license terms.
- Portfolio rights
- Business Buddy reserves the right to reference completed work in its portfolio unless you request otherwise in writing.
11. Links to Third-Party Sites
Our Sites may contain links to third-party websites. These links are provided for convenience only. Business Buddy has no control over, and assumes no responsibility for, the content, privacy practices, or terms of any third-party sites.
12. Indemnification
You agree to indemnify, defend, and hold harmless Business Buddy LLC and its members, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our Sites or services; (b) your violation of these Terms; or (c) any content you provide to us.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Rhode Island, without regard to its conflict of law provisions. Any dispute arising out of or related to these Terms or our services shall be resolved exclusively in the state or federal courts located in Providence County, Rhode Island, and you consent to the personal jurisdiction of such courts.
14. Changes to These Terms
We may update these Terms from time to time. We will indicate the date of the most recent update at the top of this page. Continued use of our Sites or services after changes are posted constitutes your acceptance of the updated Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Business Buddy LLC
Smithfield, Rhode Island