9 minMost Business Owners Save on Software, But Lose Tons of Money Elsewhere
See why paying for software saves time and money. Learn the simple math to price your hour.
In this video, you'll learn how to replace scattered business information with one simple three-tab workbook. I'll show you exactly what goes in each tab—customers, business vitals, and equipment—plus what should never go in a spreadsheet (like passwords). By the end, you'll have a system you can hand to someone else and know they can keep things running without calling you.
Key Takeaways
Free Resources
Download the workbook template mentioned in this video and take the self-assessment to identify where your operations need attention first.
Common Questions
Include your legal business name, EIN, state filing ID, formation date, registered agent, confirmation numbers for filings, key account nicknames or last four digits, renewal/due dates, support phone numbers, and equipment serial numbers with warranty end dates.
No. Keep all passwords, full credit card numbers, and live bank logins in a dedicated password manager like Bitwarden or 1Password. The spreadsheet only holds the map to those accounts, not the keys to them.
Run the two-week test. Hand the workbook to your spouse, a part-time employee, or a friend covering for you. If they can find account numbers, pull warranties, and pay bills without calling you, your information is properly organized.
Yes. The video builds off whatever customer tracking you already have. Whether you use my template or an existing CRM, just copy that data into the first tab of this workbook to keep it centralized.
The spreadsheet handles what and where information lives. For how-to steps, create a separate folder called How We Do Things containing short standard operating procedure documents for invoicing, opening, closing, or handling jobs.
Overcomplicating your tracker breaks sorting, creates false trust, and makes maintenance difficult. A few focused tabs with plain text columns that work on a phone ensure you will actually use it long term.
Keep Watching
9 minSee why paying for software saves time and money. Learn the simple math to price your hour.
9 minMost businesses pay for software they barely use. I show you how to cut the clutter and keep what works.
7 minSmall fixes for your Google Business profile that stop losing customers.
9 minStop losing leads to phone tag with simple online booking setup.
9 minLearn how a simple spreadsheet tracker stops service businesses from losing leads.
12 minI tested 100 AI tools to find the five that actually save time for small business owners.
11 minLearn how to fix messy customer info, pass the two-week test, and choose the right tool for your business.
What's Next?
Whether you need help building the workbook or want a second pair of eyes on your setup, the first call is free and there's no pitch. Or take the self-assessment to see where your operations stand today.